Overview

Overview of the Program settings

What are the Programs in LBMS?

In Loyalife, a "program" refers to individual and distinct loyalty initiatives or campaigns that businesses or organizations create and manage to engage and retain customers. These programs are designed to incentivize customers to make repeat purchases, engage more frequently with the brand, and build a sense of loyalty.

Navigating to Program Settings

To configure your programs, navigate to Configurations and click on Program Settings. Here, you can manage and customize each program according to your needs.

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Use case: Multi-Tenant System for Airline Business

• In the airline business, a multi-tenant system can be used to manage loyalty programs for different countries or regions.
• Each country's loyalty program operates as a separate program within the LBMS, allowing for localized rewards, messaging, and program rules.

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Keep in mind

• A single deployment of the Loyalty Management System (LBMS) can support multiple loyalty programs.
• Each program operates independently and can be customized to meet the unique requirements of different business operations.
• Programs are separated from each other to maintain data isolation and distinct branding.
• Each program can have its own set of members, rewards, communication templates, and settings.